Refund Policy
We believe in transparency, fairness, and customer satisfaction.
If something goes wrong, we are here to help.
If you did not receive the service you paid for, you are eligible for a refund within 14 days of purchase.
When Refunds Are Accepted
Because we provide digital services and downloads, refunds are accepted under the following conditions:
- You did not receive access to the purchased service or key.
- The digital download was unavailable or inaccessible.
- A technical issue prevented you from using the service as described.
- The product or service did not match what was clearly advertised.
Digital Products & Downloads
Due to the nature of digital products, we cannot offer refunds once the service has been fully delivered
and successfully accessed. However, if the service was not delivered or was unusable,
we will investigate and resolve the issue fairly.
Payment & Processing
All refunds are processed through our official payment providers.
Once approved, the refund will be issued back to the original payment method
according to the processor’s refund timeline.
If you would like to request a refund from freediscussions.com, please complete this form.
For refunds related to a premium key, please contact itch.io directly.
How to Request a Refund
To request a refund, please contact our support team within 14 days of purchase
and include your order details and a brief description of the issue.
Our team will review your request promptly.